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Social Value

Case Study: Resident-Focused Engagement at Maesteg

  • LivGreen

At LivGreen, we believe that true sustainability starts with people. Our recent Maesteg project, completed in partnership with Caerphilly County Borough Council, is a prime example of how we combine technical upgrades with a deep commitment to resident engagement.

 

Project Overview

  • Units: 27 sheltered housing units across 6 two-story blocks
  • Upgrades: Full re-roofing with solar PV, External Wall Insulation (EWI), Cavity Wall Insulation (CWI) extraction/refill, triple-glazed windows/doors, ventilation system upgrades
  • Materials Installed: 320 windows, 125 doors, 3,600 sqm of EWI insulation

While these upgrades significantly improved energy efficiency, the true impact came from how we engaged the Maesteg community.

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Resident Handover Event: More Than a Milestone

The completion of the first phase of the Maesteg project culminated in a special Resident Handover event. This event wasn’t just about marking construction progress, it was an opportunity to celebrate the strong relationship we had built with the residents throughout the project.

As a gesture of appreciation for the residents' patience and collaboration, LivGreen proudly made a financial donation to the Maesteg community, empowering them to decide how best to use the funds. Additionally, in response to their feedback, we provided a defibrillator for the community, an important resource that adds long-term value to their well-being.

Resident Engagement: The Heart of the Project

Throughout the project, we prioritised open communication with residents. By listening to their feedback and addressing concerns, we ensured the work was responsive to their needs, minimising disruption and building trust. This two-way dialogue is essential to how we work, helping us continuously improve and tailor our approach.

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Conclusion

The Maesteg project was about more than just installing energy-efficient solutions, it was about creating stronger, more connected communities. By focusing on resident engagement, we ensured that the benefits of this project go beyond sustainability to truly improve lives.

Would you like to learn more about LivGreen’s resident-centered approach? Contact us below.

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We are a leading provider of retrofit residential decarbonisation across the UK. Specialising in social housing and residential properties, we oversee and execute large-scale energy efficiency projects, low-carbon technology installations, and full-house retrofit schemes.

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